What can be returned: Only items perchased that are obviously defective, the wrong color, or the wrong decoration can be returned. If you've ordered the wrong size, color, or just don't want it, we're sorry but once it's been customized for you, we can no longer use the item and do not accept returns.
Returns for refund: must be made within 30 days of receipt of purchase.
Returns for exchange or store credit: must be made within 30 days of receipt of purchase.
Shipping charges for products returned: All shipping charges for returning products to us must be paid by the returnee. We do not reimburse shipping charges.
OAK&TWINE - Returns
10260 Shelbyville Rd